This no longer applies. Right now, on Typeform, the rule is that they must re-purchase the course if they fail on the third try.
This provider is guided by the state and national massage rules and laws but considers full attendance to be a requisite for full CE credit. If a therapist arrives late or leaves early or misses any time during the presentation, that time will be removed from the credit given at the end of the seminar. (Unless stated differently by your state board; it may be possible that a state has an all or nothing policy).
For states accepting partial CE credits, such as attending just six hours of a 12-hr seminar or missing time during the presentation, reported hours are adjusted accordingly.
There is no make-up time for missing seminar hours.
Therapists signing up for seminars that have FREE home studies promoted within a seminar product must be paid in full and attend the seminar to receive CE credits for the FREE home study portion.
Student information is securely stored in our computer files and on a second backup storage system.
SOM Therapy and Associates does not sell, trade, or otherwise share personal information, such as names, email addresses, physical addresses, phone numbers, buying history, grades, or certificates unless requested by the student, or their state board or professional organization for maintaining licensure or certification, or where a legal enforcement exists.
If you have further questions about our privacy policy please e-mail us at [email protected].
Refunds are available only where damage or inability to use CE products is due to the fault of SOM Therapy and Associates, Inc.
REFUNDS ARE NO LONGER GIVEN FOR HOME STUDY PURCHASES WHETHER FULL PRICE OR DISCOUNTED. THIS HAS TO DO WITH THE ABILITY TO TEST ONLINE. ONCE A COURSE IS PURCHASED, THE ORDER ID# IS CONNECTED TO THE TESTING WEBSITE. WE CANNOT REFUND FOR ANY REASON BECAUSE THE PURCHASER HAS AVAILABILITY TO THE TEST ON EACH PURCHASE AND RECEIVE A CERTIFICATE.
SOM Therapy & Associates, Inc. is not liable for faulty orders due to purchaser's misuse, misreading, and/or misunderstanding of information and/or instructions on the website or within course materials. Examples of site misuse are: adding too many orders to the cart without removing them prior to submitting the order; ordering the wrong course for the purchaser's needs; problems due to purchaser's computer and/or website inexperience or knowledge; problems occurring from unread portions and/or misinterpretation of website or any instructional documents relating to orders; and change-of-mind. SOM Therapy & Associates, Inc. is also not responsible for email communications that are rejected by the purchaser's email server. Seminar and Home Study discounts are honored at the time of purchase, only, and within deadline date offered. THERE ARE NO REFUNDS ON DOWNLOADABLE BOOKS OR DISCOUNTED ITEMS.
To apply for a qualified refund or credit on non-seminar items, written request must be submitted within 30 days of purchase.
Due to high costs of securing seminar venues that are non-refundable to the CE provider and the amount of time the provider invests once an attendee has signed up for a CE event, seminar refunds are not available.
Confirmation receipts are printable at the time of order when paying online. A download of seminar prep sheet may also be offered for download at this time. RE: CHECKS AND MONEY ORDERS — WE DO NOT ACCEPT PAYMENT BY REGULAR MAIL.
SOM Therapy & Associates, Inc. ensures reasonable accommodations for disabled seminar participants, except where it would cause undue burden. Special needs students are asked to notify us ahead of time, in writing, as to what special accommodation will be necessary for their participation in our seminars or for taking our home studies.
SOM Therapy & Associates, Inc. complies with Title VII of the Civil Rights Act. We do not discriminate on the basis of race, color, religion, sex, or national origin.
When you take a seminar or complete a home study with SOM Therapy & Associates, Inc., you receive a free certificate with the option of returning to the site to download as many copies as needed for free. Seminar attendees receive credentials at the seminar.
A charge may apply when doing long-term research services for special situations. These types of fees range from $25-$125.00.
Due to so many months on-the-road for seminars, lectures, and course research, we cannot accept checks or money orders - or any type of snail mail. Our banking set-up does not allow for paper deposits. Best way to purchase your seminar or home study is on our website but as long as we are not overseas, we can process your order by phone using a Visa, MasterCard or Discover Card. Sorry, we do not accept American Express.
We also accept above mentioned credit card payments from friends or family members on your behalf - they should put their name, etc. in the billing information portion of the order and your name and address in the "shipping to" portion, even though there is no physical shipping taking place. They will need your massage therapy license number, your phone number and your email address to complete the order. At the end of the purchase a receipt and download of the home study is offered (or seminar prep sheet, whichever you are purchasing). They can download it to their computer and email it to you as an attachment, or give you the receipt information so that you can go online and download it, yourself.